Legal

Terms of Service

Last updated: July 19, 2026

These Terms of Service (“Terms”) govern your access to and use of AI Arbitrage Agency’s website and services, including our AI chat, phone, email, SMS, and social messaging automation, lead generation, CRM, and related tooling (collectively, the “Services”). By using our website, signing a proposal, or otherwise engaging us, you agree to these Terms.

1. Services

We provide AI-powered automation services to businesses on a project and/or subscription basis, as scoped in a signed proposal or order form (“Order”). The specific services, deliverables, timelines, and fees for each engagement are set out in that Order, which forms part of these Terms.

2. Fees and payment

Fees are as stated in your Order — typically a one-time setup fee plus a recurring management fee, billed and collected through our payment processor (Stripe) or invoiced directly.
Invoices are due upon the terms stated on the invoice unless otherwise agreed in writing.
Late payments may result in suspension of Services until the account is brought current.

3. Cancellation

Either party may cancel ongoing (subscription-based) Services with written notice as specified in your Order. Setup fees for work already performed are non-refundable. Cancellation terms for a specific engagement are governed by that engagement’s Order where it conflicts with this general statement.

4. AI systems — capabilities and limitations

Our Services rely on third-party AI models to generate conversational responses. While we configure escalation rules so that pricing, contracts, signatures, and complaints are routed to a human, AI-generated responses may occasionally be inaccurate or incomplete. Clients are responsible for reviewing AI configurations relevant to their business and for supervising escalation workflows. We disclose AI involvement in customer-facing conversations where required by law.

5. Client responsibilities

Provide accurate business information needed to configure your automations.
Ensure you have the right to connect any third-party accounts (e.g., a Facebook Page, phone number, or email domain) you authorize us to use on your behalf.
Comply with applicable law, including consumer protection and messaging consent laws (e.g., TCPA for SMS/calls, CAN-SPAM for email).

6. Acceptable use

You may not use the Services to send unlawful, deceptive, or unsolicited communications, to scrape or misuse third-party platforms in violation of their terms, or to collect personal information without a lawful basis and appropriate disclosure.

7. Intellectual property

We retain ownership of our underlying software, workflows, and methodology. Client-specific configurations, content, and data you provide remain yours. Upon termination, we will provide reasonable assistance exporting your data.

8. Confidentiality

Each party agrees to keep the other’s non-public business information confidential and to use it only to perform under these Terms.

9. Disclaimer of warranties

The Services are provided “as is.” We do not guarantee specific business outcomes (such as a particular number of leads, bookings, or revenue) resulting from use of the Services. Any results shared in case studies or marketing materials are illustrative and not a guarantee of similar results for your business.

10. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, or consequential damages, and our total liability for any claim arising from the Services will not exceed the fees paid to us in the three months preceding the claim.

11. Governing law

These Terms are governed by the laws of the state in which AI Arbitrage Agency is established, without regard to conflict-of-law principles, unless otherwise agreed in a signed Order.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above; continued use of the Services after changes take effect constitutes acceptance.

13. Contact us

Questions about these Terms can be sent to jordanloveridge173@gmail.com.

This page is a general-purpose terms-of-service template and is not a substitute for advice from a qualified attorney. Review it (and update the entity, jurisdiction, and specific contract terms) before relying on it for a live business.